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How to


Looking to better navigate your online banking experience? Use our How to answers below to help guide the way.

Setting up automated contributions to your savings account is a disciplined way to save for a goal, or to build an emergency fund.

ATM — THE EXCHANGE Network ATM — THE EXCHANGE Network ATM — THE EXCHANGE Network ATM — THE EXCHANGE Network

Can I download my tax receipt online?

I did not receive my tax receipt. How can I obtain a copy of my tax receipt?

Send an INTERAC e‑Transfer Send an INTERAC e‑Transfer Send an INTERAC e‑Transfer Send an INTERAC e‑Transfer

A fast and convenient way to receive your Canada Emergency Response Benefit and your Canada Revenue Agency (CRA) payments and refunds.

Receive an INTERAC e‑Transfer Receive an INTERAC e‑Transfer Receive an INTERAC e‑Transfer Receive an INTERAC e‑Transfer

Send an INTERAC e-Transfer®† in 3 easy steps and receive an INTERAC e-Transfer®† in under five minutes

Link your account Link your account Link your account Link your account

Before you can transfer funds into your new LBC Digital account, you need to link your LBC Digital account to your account from another financial institution.

Monthly online statements Monthly online statements Monthly online statements Monthly online statements

Your monthly online statements are available on the first day of each month.

Equifax credit report Equifax credit report Equifax credit report Equifax credit report

Please contact Equifax at 1-800-871-3250 directly to resolve any incorrect or missing information on your Credit Bureau file.

Didn’t find what you were looking for? Visit our FAQs for more information.

®†INTERAC e-Transfer is a registered trademark of Interac Corp. Used under license.

®†THE EXCHANGE is a registered trademark of Fiserv, Inc., licensed for use in Canada by FICANEX Services Limited Partnership.

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Bank with us

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Online banking

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Access your account online anytime

 
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ATM access

Over 3,500 ATMs across the country

 
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Contact us today

Real people ready to answer your questions

Monday to Friday, 8 a.m. ET – 10 p.m. ET

Saturday and Sunday, 9 a.m. ET – 5 p.m. ET

Monday to Friday,
8 a.m. ET – 10 p.m. ET

Saturday and Sunday,
9 a.m. ET – 5 p.m. ET

In order to answer your questions and reduce wait times, we invite you to go to our FAQ section.

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