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FAQ

If you have any questions about our products and services, it's likely that you'll find the answers here. For your convenience, we've grouped the information by product category.

General information

Offers

Signing up

Credit verification/Equifax

Account functionality

Debit card

Statements

®†INTERAC e-Transfer is a registered trademark of Interac Corp. Used under license.

®†THE EXCHANGE is a registered trademark of Fiserv, Inc., licensed for use in Canada by FICANEX Services Limited Partnership.

®†Accel is a registered trademark of Fiserv, Inc. or its affiliates.

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Over 3,500 ATMs across the country

 
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Saturday and Sunday, 9 a.m. ET – 5 p.m. ET

Monday to Friday,
8 a.m. ET – 10 p.m. ET

Saturday and Sunday,
9 a.m. ET – 5 p.m. ET

 

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